Customer service center


Granada has a full-service customer service team that can help your company to build and maintain good relationships with your customers in all channels of communication. Our customer service specialists use our omnichannel contact center platform in addition to an array of e-Commerce platforms. We generally work directly in our clients’ order/crm/erp systems and can assist customers in several languages.

Our services can be tailored based on need, volumes and length of the assignment.

Insight and analysis

Deeper understanding of your customers and their needs

Customer service

Multi-channel dialogue throughout the customer journey

Chat and social media

Engage your customers with live chat, chatbots, and dialog in social media channels


Adapt and localize content and services to fit the Norwegian market